Having trouble logging on?
In addition to the new website our membership software has also been upgraded. This has caused a few members to experience difficulty logging-on to their profile via the website.
If you are not able to log-on, using the link Members Log In in the top right of the website, the best remedy is to request a new password.
Each time you try to log-on you get three chances. Once these have been exceeded, you’re timed out for 15 minutes and then you can try again.
Once you’ve requested a new password, using the 'I've lost my password' option, you will be sent a link. Click on this and reset your password. You’re then good to go. If you don’t receive the link please check your spam folder.
If this does not work please take a screenshot of the error message you receive and send it to firstname.lastname@example.org. Nicki will be in touch to help you further. The administrator’s role is part time and your patience is appreciated.
Use the Members Log In in the top right of the website to get to this page and request a new password.